IT Support &
Maintenance
Managed IT Support
Services
Do you need professional IT Support and
Maintenance ?
The management and support of IT Systems forms the core backbone
of Anytime IT Service offerings. It is where we started and
where we continue to innovate and lead. The groups national
presence and capability to deliver support services in Sydney.
Anytime IT takes ownership & responsibility of customer
issues end to end. Innovative outcome oriented it support
services that closely align with business results in greater
return on investment.
Our IT Support services include:
->
Desktop Support
->
Server Support
->
Application Support
->
Device Support
->
Onsite Support
Desktop Support
Anytime IT supports the following desktop operating systems:
- Microsoft Windows 98
- Microsoft Windows 98SE
- Microsoft Windows ME
- Microsoft Windows 2000 Professional
- Microsoft Windows XP
- Linux KDE and Gnome
- X Windows
- Apple Macintosh
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Server Support
- Check System, Application and Security event Logs
- Check free hard disk space
- Empty recycle bin & delete temp files
- Check RAID Array / Hard Drive Management systems
- Apply relevant Patches and Service Packs
- Windows, Citrix, Linux, Mac
- Server Optimisation
- Server Backup
- Exchange
- MSSQL – MYSQL
- WEB Servers
- Backup Solutions
- Remote Access
- Server Telephony Integration
- Security
Anytime IT supports the following server
operating systems:
- Linux – Red Hat, CentOS, Fedora, Gentoo and more
- Windows 2003 & 2003 SBS
- Windows 2000 & 2000 SBS
- Sun Solaris
- IBM AS400
- Apple Macintosh
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Application Support
Anytime IT supports the following application
packages:
- Microsoft Office 2000 & Office XP
- Computer Associates suite of products
- Other Microsoft suite of products
- Symantec suite of products
- MYOB suite of products and many more
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Device Support
Anytime IT supports the following network infrastructure devices:
- D-Link
- WatchGuard
- Linksys
- Smoothwall
- Checkpoint
- Netgear
- Juniper
- 3Com
- Sonicwall
- Fibrelogic
- Barracuda Networks and more
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Onsite Support (Outsourcing)
Our engineers will visit on a regular basis to keep your systems
up and running.
This could involve undertaking remedial work,
answering user queries, installing new devices, incorporating
software fixes or re-configuring user software. It could even
involve activities like implementing remote access facilities
for mobile or field-based staff, buildings servers or configuring
enterprise wide backup solutions to name a few
How we can help ?
Besides making sure that all your software is up-to-date
we can tackle small day-to-day problems that could mean trouble
if left unattended and provide users with one-to-one training
and support they would expect from an internal IT department
Immediate Response
Our support options allow you to tailor the service level
to fit your business needs and budgets.
Dependant on your requirement, we can guarentee a response
within two hours
We employ experienced and fully qualified engineers polite
and well briefed, our engineers will always place you business
needs first
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