Managed IT Services Sydney
As an IT managed service provider, we offer you a range of flexible and affordable services. Our key support functions are data centre and network management, monitoring services application support and managed print solutions. We work with you to understand your business and IT goals and challenges, appropriately consolidate and streamline your IT operations and improve managerial and staff efforts.
IT managed services allow you to operate your ICT systems, networks, applications and services in the most cost-effective, efficient way possible and they integrate effectively into your own ICT operations. Services may be provided remotely and/or on-site, and our support adapts readily to your changing conditions. Planning for the future? We have the knowledge to anticipate what you’ll need further along the road.
All our customers have access to our team of engineers. We know they are the best there is. We trained them. Expect to receive cutting edge remote support technology, accurate assessments, quick diagnoses and effective solutions to any problems or changed needs. All are provided from our Australian-based support desk 24 hours a day, 365 days a year.
Our recommended service starts from $1 per day per device and includes:
• Preventative maintenance to ensure that your servers, PCs and other vital network devices function optimally. This improves reliability and security.
• Email performance monitoring of every device and system connected to your email service. Because we stay up to date with email issues, you stay safe.
• 24×7 performances monitoring to ensure all your critical network devices are healthy, and functioning reliably and optimally.
• Firewall management to maintain optimal operation and effectiveness of your corporate firewall. This complex system needs rigorous attention to keep your business secure.
• Security policies and configurations that are properly designed, implemented and maintained, to ensure that your network is secure at all times from the inside out. We report any infractions that occur.
• Email content filtering to block SPAM email and minimise wasted time spent reading and deleting unwanted and unsolicited email.
A la carte Services
These are individual services you choose to meet specific needs within your business. Simply work with us to determine what services make sense for your business, and we’ll ensure that you have the solution best tailored to your needs. You know your business better than anyone, so we put the decision and purchasing power in your hands.
Our vulnerability assessment provides you with a detailed report on security threats to which your organisation is currently exposed. We assess its environment, capture established security controls and identify any vulnerabilities or configuration violations that impact the network. You are given fully detailed reports, that include prescriptive guidance and recommendations, and following your brief to act, ensure that our corrective action is thorough, effective and timely.
To help our customers stay ahead of emerging threats, our managed endpoint security exceeds pre-programmed anti-virus protection. It is, instead, a powerful centrally managed suite that allows our experts to manage, monitor, report on and respond to any security threats you may face. This solution will prevent unnecessary downtime and lost productivity, protect your data, and allow us deal with issues unobtrusively to avoid unnecessary disruption.
Managed anti-spam is a hosted perimeter anti-spam service, which prevents all unwanted email, spam and viruses from ever reaching your network. This provides your business with the continual protection needed to stay on top of an ever present and evolving threat to business.
We will manage every aspect of your businesses local backup. Our back-up function combines best practice, cutting edge disk to disk technology and ongoing management. So it provides you with the reassurance that your data is completely protected and easily accessible in case of a failure.
Managed Replication is an extension of our managed backup service that provides additional layers of protection by moving your businesses critical data and recovery information to a secure offsite data centre.
Our managed audit service provides detailed vulnerability and compliance reporting based on regular security scanning. You may choose to receive reports monthly or on demand, as you require. This service is recommended for any organisations that have ongoing compliance & security reporting requirements.
Contact Us for a tailored plan to meet your needs and budget.